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Find Answers to the Most Frequently

Find quick answers to the most common questions about booking airport parking with Lotus Parking. From cancellations to meet & greet instructions, we’ve got you covered.

Yes, we have authorized procedures and carry out the transaction in full privacy. The entire details of your credit cards and payments are fully protected whilst you are using the service and we remove all the data from our server on the completion of booking procedure.

All alterations and cancellations are obliged to be shared with the www.britaincarparks.co.uk
All amendments will be based on the terms and condition of www.britaincarparks.co.uk
The customers who desires to diminish or prolong the stays for their reserved service will be liable to follow the deductions and payments accordingly.
All amendments request must be made via Customer Support or Manage Booking option.

Please send your complaints by email to car parking company by following the complaints procedure in your confirmation email. Please note: We are only a booking agent and cannot be held responsible for any complaints in relation to damage or the service itself. Clients are to contact the individual car parking companies directly in these cases before leaving the car park.

As per your arranged time, the service provider will arrange their representative to the Airport to collect your vehicle.

Yes, you can change your return date 24hrs using Manage Booking option prior to the departure date. Once you left your vehicle with the service provider then you must contact to the service provider with your new return date and time.